Privacy Policy for 316 Carpet Cleaning Customers

Information We Collect When You Request Cleaning Service

316 Carpet Cleaning Services may collect information you provide when you call, text, email, request a quote, send photos, or schedule service. This can include your name, phone number, email address, service address, job details, preferred appointment timing, and photos you choose to send.

How We Use Your Information to Quote and Schedule Cleaning

We use this information to answer questions, provide quotes, schedule appointments, complete cleaning services, follow up about service, and improve customer communication. We may also use website analytics, call tracking, and similar tools to understand how people find and use the site.

Text Message Communications for Quotes, Photos, and Scheduling

If you contact 316 Carpet Cleaning Services by text message, we may respond to your inbound message for the duration of that single conversation. We use text messaging to answer customer questions, provide quotes, request or review job details and photos, and book service appointments. We do not assume consent beyond that conversation, including for future follow-up messages, special offers, or promotional text messages, unless you have specifically consented to receive them.

How Cleaning Service Information May Be Shared

We do not sell personal information. We may share information with service providers that help operate the website, phone systems, scheduling, customer communication, analytics, payment processing, or other business operations.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We may share mobile information with platform providers, phone companies, and other vendors that help us send, receive, and deliver text messages. Text messaging originator opt-in data and consent are not shared with third parties for marketing or promotional purposes. We may disclose information when needed to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property.

Your Choices for Texts, Calls, and Emails

If you contact us by phone, text, or email, we may respond using the same or another contact method you provided. Message and data rates may apply for text messages.

Contact 316 Carpet Cleaning About Privacy Questions

For privacy questions, contact 316 Carpet Cleaning Services at 316carpetcleaningservice@gmail.com or call (435) 522-4717.